Customer (Dis)Service
Doc Zone · Season 5 · Episode 46
We are in a customer service crisis; ineffective representatives, long wait times, overseas call centers and a dysfunctional relationship have left customers angry, frustrated and confused. Are the good old days long gone, or have we gotten what we asked for?
Episode Details
Air date, runtime, timezone, and episode position.
Season
5
Episode
46
Air Date
30/Dec/2011
Air Time
—
Runtime
60 min
Overview
Episode summary.
We are in a customer service crisis; ineffective representatives, long wait times, overseas call centers and a dysfunctional relationship have left customers angry, frustrated and confused. Are the good old days long gone, or have we gotten what we asked for?
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